Shipping policy

Shipping Policy – Irka

Effective Date: 23/08/2025

At Irka, we aim to process and ship your orders as quickly and efficiently as possible. Below you’ll find details on our domestic (UK) and international shipping services.

---

🇬🇧 UK Shipping

We offer the following shipping options within the United Kingdom:

• All orders are processed within 1–2 business days.
• You'll receive a confirmation email with tracking once your order has been dispatched.
• Orders placed on weekends or public holidays will be processed the next working day.

---

International Shipping

We ship worldwide! International shipping rates and delivery times vary based on your location.

• Customs duties, taxes, or import fees (if any) are the responsibility of the customer.
• Some destinations may experience delays due to customs or local carrier issues.

---

Order Tracking

Once your order has been shipped, you'll receive a tracking link via email. If you haven't received it after 3 business days, please contact us at support@irka.co.uk.

---

Shipping Delays & Issues

Please note that we are not responsible for shipping delays caused by:

• Courier delays
• Weather conditions
• Customs processing (for international orders)
• Incorrect shipping information provided at checkout

If your order hasn’t arrived within the estimated time frame, feel free to reach out.

---

Undeliverable or Returned Packages

If a package is returned to us due to an incorrect address or failure to collect, we can reship it once shipping fees are paid again. Refunds will exclude original shipping costs.

---

Need Help?

If you have questions about your shipping or need help tracking your package, contact our support team:

Email: info@irka.co.uk